FAQ

How can I contact Scar Racing?

You can email us at sponsorship@scar-racing.com, by phone (+33) (0)2 97 38 40 21. All of our operators speak French & English only.

Does someone speak a different language at Scar?

Sorry, all of our operators only speak French & English.

How can I pay for my international orders?

Payment due must be received by Visa, MasterCard, American Express. funds at time of placing order. Your order will be shipped once payment has been received. *We reserve the right to cancel any credit order and request payment in advance. A copy of identification may be required to process your order.

From which countries can I order?

Only countries without exclusive distributor of the Brand Scar.

What about backorders?

Sorry, we cannot backorder any item on France / Europe / international orders; you will be able to reorder your item(s) at a later date.

What is the procedure for returning parts?

On any orders returned from outside of the France, please mark clearly on the outside of the carton: "CONTENTS - RETURN GOODS OF FRANCE ORIGIN".

Are prices shown in Euro only?

Yes. Our website pricing does not include duties or value-added taxes. These charges are the responsibility of the customer and will be billed to you at or after delivery. For more information on duty rates or import restrictions contact your local customs office.

Will Scar Racing ship my order internationally?

Yes, all international shipping charges are the responsibility of the customer.

How do I know the cost of international shipping?

Please take a look at our terms and conditions.

Need a currency chart to convert foreign currency?

Go to https://www.xe.com